The Issue

StopCellPhoneTrafficking.com was created to raise awareness about the industry-wide problem of global cell phone trafficking and its effects on customers, crime and wireless service providers. It’s sponsored by America’s # 1 No-Contract Wireless Provider: TracFone Wireless.

Getting involved in the business of reselling unlocked smartphones may seem like a harmless and lucrative idea. But the reality is that gray market cell phone trafficking hurts the cell phone industry, governments, consumers, and innocent people targeted by criminals.

Phone Traffickers deal in prepaid, unlocked cell phones, diverting them to networks for which the phones were not intended. Traffickers buy discounted cell phones in bulk and rake in huge profits by, stealing subsidies and other financial incentives from wireless carriers, and hack into the proprietary software so the phones can be unlocked, reflashed and used on any wireless network. Traffickers also use armed robbery, burglary, identity theft, and all sorts of illegal conduct and fraudulent schemes to get their hands on cell phones. Unsuspecting customers here in the U.S. and around the world buy these “new” mobile phones that are often resold in counterfeit cell phone packaging.

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Cell Phone Trafficking Fast Facts

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You Can Help Stop Cell Phone Trafficking

All around the world, people pay for cell phone trafficking by compromising their safety and peace of mind. In an effort to but a stop to reselling trafficked cell phones, StopCellPhoneTrafficking.com is working diligently through legislative and legal channels.

The FBI and other federal, state and local law enforcement agencies have made a number of high profile busts of cell phone hacking and trafficking rings all over the country.  Traffickers are sitting in jails across the country thanks to their efforts.

TracFone and other conscientious wireless service providers are also pursuing traffickers through civil litigation and undercover investigations, all in an effort to protect themselves, their customers, employees, and the public from cell phone trafficking. Wireless providers have filed hundreds of lawsuits against traffickers, and succeeded in obtaining court injunctions and damages awards to stop their illicit conduct.

Wireless industry leaders are asking for your help to stop cell phone trafficking – a risky business that fuels dangerous crimes and harms consumers. If you see people buying large quantities of cell phones from stores, or are asked to buy phones for someone else – or if you know of or suspect someone selling phones below market cost that may be trafficked – please report the activity using the contact information on this website.

To help identify cell phones that should not be trafficked, here is a list of cell phone models sold under TracFone Wireless’ brands: in PDF or Excel format). Please explore this site to learn more.

Report Suspicious Activity

Report traffickers anonymously by email or to TracFone’s Toll-Free Fraud Hotline:

(866) 806-1838
TracFone.Security@TracFone.com

Report Suspicious Activity

If you are asked to take part in cell phone trafficking, or see or suspect someone buying, unlocking, hacking, or reselling cell phones in bulk quantities, or unlocking or reselling them, you can warn them TracFone will take legal action.

You can also report cell phone traffickers anonymously through TracFone's toll free hotline or by email: